FAQs
Why do some of the structures that I have previously deposited not appear in the ‘My Structures’ view?
Solution
The ‘My Structures’ view will display all the structures that you have deposited previously with the same email address that you used to register for your CCDC account. Any structures that you have deposited previously with a different email address will not be displayed.
If you would like to add any structures that were deposited with a different email address then you simply need to press 'Associate More Structures' button near the top left of the My Structures view. This will open a pop-up where you can add each individual deposition number you would like to associate (currently ranges of numbers are not supported). Once you have submitted your request it will be checked at CCDC to determine if it is appropriate to share the data with you. If the checks pass then new structure will then be listed in your view. This may take up to two working days.
Since we hold data confidentially until the point of publication if we are not able to ascertain that you are an author or depositor of the data we are unable to release the data to you. Therefore, if our checks fail you will need to contact the original depositor to ask them to share the data with you or email deposit@ccdc.cam.ac.uk if you were the original depositor but you have subsequently changed contact details.