FAQs
For questions not addressed by a support solution here, please Contact Us. Please do include a description of the problem as well as your operating system and version.
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Neutron Diffraction Data in the CSD
… with the phrase ‘neutron’. This information is added to the entry upon Data Curation by one of our CSD Editors. Our software checks information in certain CIF fields …
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Synchrotron Data in the CSD
… be flagged with the phrase ‘synchrotron’. This information is added to the entry during Data Curation. Our curation software checks information in certain CIF fields …
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Electron Diffraction Data in the CSD
… diffraction techniques will be flagged with the phrase ‘electron diffraction’. This information is added to the entry during Data Curation. Our curation software …
Top Support Solutions
- CSD Portfolio software suites requirements and supported platforms
- What is the difference between the GoldScore, ChemScore, ASP and ChemPLP scoring functions provided with GOLD?
- How do I sign into WebCSD and what are the benefits of signing in?
- How does the GOLD licensing system work?
- How should I reference GOLD?
Newest Support Solutions
- The 2024.3 CSD Portfolio software does not start on linux under Wayland and gives a Qt mismatch error
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