FAQs
For questions not addressed by a support solution here, please Contact Us. Please do include a description of the problem as well as your operating system and version.
What can we help you with?
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I'm trying to pack a unit cell and Mercury is running very slowly/freezing.
… by opening the Packing and Slicing dialogue via Calculate, Packing/Slicing, changing the Include atoms radio button to ...that Fit. Once this setting has been …
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Why is GOLD unable to dock a particular ligand?
… . This is because GOLD requires at least three matches of complementary fitting points between protein and ligand before a binding pose can be scored. Where …
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