FAQs
For questions not addressed by a support solution here, please Contact Us. Please do include a description of the problem as well as your operating system and version.
What can we help you with?
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Why are my H-bond constraints not being taken into account?
… should be a H-bond acceptor. The protein atom should be available for ligand binding (e.g. solvent accessible). You can see if the atoms involved in your H-bond …
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Is it possible to include any additional probe groups?
… for hydrogen bond donors or acceptors will be detected. Carbonyl Oxygen: this probe will effectively indicate favorable spots for hydrogen bond acceptors. Uncharged NH …
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Why is GOLD unable to dock a particular ligand?
… to dock if the binding site is too large or contains functionality that is not matched by equivalent functionality (donor, acceptor or hydrophobic) on the ligand …
Top Support Solutions
- CSD Portfolio software suites requirements and supported platforms
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- How do I sign into WebCSD and what are the benefits of signing in?
- How does the GOLD licensing system work?
- How should I reference GOLD?
Newest Support Solutions
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