FAQs
FAQs
For questions not addressed by a support solution here, please Contact Us. Please do include a description of the problem as well as your operating system and version.
What can we help you with?
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Can I use SuperStar in conjunction with other modelling software packages?
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Which file formats does GOLD support?
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Is it possible to carry out consensus scoring with GOLD?
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What grid-engine based environments can GOLD be used in?
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Is it possible to re-score a given set of GOLD solutions using an alternative scoring function?
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How do I obtain ConQuest, Mogul or GOLD?
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How does licensing work for the CSD Portfolio?
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How can I view only the ligand and surrounding residues rather than the whole protein-ligand complex?
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How should I reference SuperStar?
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Is it possible to use SuperStar for database screening?
Top Support Solutions
- CSD Portfolio software suites requirements and supported platforms
- What is the difference between the GoldScore, ChemScore, ASP and ChemPLP scoring functions provided with GOLD?
- How do I sign into WebCSD and what are the benefits of signing in?
- How does the GOLD licensing system work?
- How should I reference GOLD?
Newest Support Solutions
- The 2024.3 CSD Portfolio software does not start on linux under Wayland and gives a Qt mismatch error
- ConQuest will not start when used with the latest version of VMWare
- Unable to run the CCDC maintenance tool on macOS 15
- CSD Python API not working on RHEL 9
- ConQuest fails with "ValueError: No JSON object could be decoded" on RHEL 8