FAQs
FAQs
For questions not addressed by a support solution here, please Contact Us. Please do include a description of the problem as well as your operating system and version.
What can we help you with?
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Why do some of the structures that I have previously deposited not appear in the ‘My Structures’ view?
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Can I update publication details through My Structures?
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What should I do if My User Details in My Structures are wrong
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Why should I sign in before depositing data to the CCDC?
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Synchrotron Data in the CSD
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Authors’ names in the CSD: how to add them correctly? How to search for them?
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What should I do if I experience an error during deposition that prevents me from adding checkCIF alert responses?
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How can I publish my historic structures or thesis structures?
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Electron Diffraction Data in the CSD
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How can I deposit inorganic data into the ICSD?
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