FAQs
FAQs
For questions not addressed by a support solution here, please Contact Us. Please do include a description of the problem as well as your operating system and version.
What can we help you with?
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How do I know whether to flip or rotate Ring-NHR, Ring-NR1R2 and protonated carboxylic acids when setting ligand flexibility?
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Which platforms are supported for IsoStar?
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How should I reference IsoStar?
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CSD Portfolio software suites requirements and supported platforms
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What is the naming convention for ligand output files?
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How can I purchase additional licences?
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Which scoring function is best for general use?
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How can I calculate a score per binding site residue?
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Has GOLD been validated?
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Other than the library size, are there any other major factors that influence the docking time?
Top Support Solutions
- CSD Portfolio software suites requirements and supported platforms
- What is the difference between the GoldScore, ChemScore, ASP and ChemPLP scoring functions provided with GOLD?
- How do I sign into WebCSD and what are the benefits of signing in?
- How does the GOLD licensing system work?
- How should I reference GOLD?
Newest Support Solutions
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- "Invalid window handle" error when using the CSD Python API on Windows