FAQs
For questions not addressed by a support solution here, please Contact Us. Please do include a description of the problem as well as your operating system and version.
What can we help you with?
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How do I define my active site?
… The active site can be defined in one of several ways: from an atom from a point from a reference ligand from a file containing a list of atoms from a file …
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What happens to my data once they have been submitted?
… Communication your data will remain confidential until the point of publication in an associated article. It may however be made available to journal referees …
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How long does it take for CSD Communications and structures published in associated scientific articles to be curated?
… All structures undergo automatic validation at the point of deposition and then at the point of publication (either as a CSD Communication or through …
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ConQuest searches on Windows fail to get past 0%
… with only eight or less characters and no spaces (e.g. C:\CSDtemp).It will also ask wherethe database files are - point it at the C:\CCDC\CSD_2019\CSD_540 directory.You …
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One of my structures isn’t listed on ‘My Structures’ what should I do?
… . If the checks pass then new structure will then be listed in your view. This may take up to two working days. Since we hold data confidentially until the point …
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What is an embargo date?
… The embargo date is initially one year from the point that the data is deposited at the CCDC and the data is essentially kept on hold for the depositor. During …
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Why do some of the structures that I have previously deposited not appear in the ‘My Structures’ view?
… will then be listed in your view. This may take up to two working days. Since we hold data confidentially until the point of publication if we are not able to ascertain …
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How to deploy the CSD Portfolio to multiple computers
… repository using the offline installer, then install on other computers by pointing the online installer at this repository N.B. These instructions are for Windows …
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What happens to unpublished data stored at the CCDC?
… - Or click 'Extend' in the Embargo Date field if you still plan to publish any of these structures and would like them to remain confidential until the point …
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What are the criteria for deposition to the CCDC?
… the CCDC at the point of publication via Access Structures. However they will not be curated into the Cambridge Structural Database or the Inorganic Crystal …
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