FAQs
For questions not addressed by a support solution here, please Contact Us. Please do include a description of the problem as well as your operating system and version.
What can we help you with?
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How does the journal name search work in the Access Structures service?
… of journals that match the text you have typed. Searches for partial journal name or wild cards are not currently supported. Occasionally journals change their name …
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ConQuest crashes with "Failed to execute script csds" error message
… ++ Redistributable (x64 version) from https://support.microsoft.com/en-us/topic/the-latest-supported-visual-c-downloads-2647da03-1eea-4433-9aff-95f26a218cc0 …
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Which file formats does Mercury support?
… Which file formats does Mercury support? …
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I have renewed my licence, how can I make sure the expiry date has been extended?
… : In the Registry in HKCU\SOFTWARE\CLASSES\csetz Linux: ~/.local/share/data/bconf/data.conf MacOS: ~/Library/Application Support/iConf/data.conf If you have renewed your …
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