FAQs
For questions not addressed by a support solution here, please Contact Us. Please do include a description of the problem as well as your operating system and version.
What can we help you with?
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How do I generate a movie using Mercury?
… High-resolution images are ideal for posters, reports and publications, but sometimes you need to get across a truly three-dimensional structural concept …
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How do I obtain Mercury?
… at admin@ccdc.cam.ac.uk for Commercial use. Note: Some of the advanced functionality in Mercury is only available only to registered Cambridge Structural Database …
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My search has given fewer hits than I expected, what can I do about this?
… The number of hit fragments found that are structurally identical to the query fragment may, on occasion, not be sufficient. In such cases, Mogul can look …
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What happens to my data when I run checkCIF/PLATON during the deposition process?
… Your CIFs are sent to the IUCr’s checkCIF/PLATON service which returns checkCIF/PLATON reports for each structure you are depositing. Your CIF files are only …
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What input file format do I need for a Hydrogen Bond Propensity calculation?
… , XYZ or PDB format). In order to assess a known structure within the context of a hydrogen bonding landscape you will need to load into Mercury's visualiser …
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What is the best way of reducing the number of hits if a search gives more than I want?
… options such as 'Number of Bonded Atoms'). Alternatively, you can restrict the search to only the most experimentally precise structures, e.g. by setting an upper …
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Why do some of my results not appear when using Mercury?
… -to-date structures available. …
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Can I deposit large CIFs that include reflection data?
… at www.ccdc.cam.ac.uk/deposit. If the CIF you wish to upload exceeds 50MB then: If there are multiple structures and data_ values please split these up into individual files so …
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How can I classify the chirality at stereocentres in my structure using Mercury?
… structures visualised have bond types assigned. Any identified stereocentres are assessed using Cahn-Ingold-Prelog (CIP) priority rules (including special CIP …
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What is a CSD subset?
… CSD subsets are collections of CSD entries designed to help users find particular categories of structures that may otherwise be challenging or time-consuming …
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