FAQs
For questions not addressed by a support solution here, please Contact Us. Please do include a description of the problem as well as your operating system and version.
What can we help you with?
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How should I reference GOLD?
… The main reference for GOLD is: Development and Validation of a Genetic Algorithm for Flexible Docking G. Jones, P. Willett, R. C. Glen, A. R. Leach and R …
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How should I reference SuperStar?
… : 10.1006/jmbi.2001.4901] Simple knowledge-based descriptors to predict protein-ligand interactions. Methodology and validation J. W. M. Nissink, M. L. Verdonk and G. Klebe, J …
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Can I search on CSD refcodes within ConQuest?
… : Due to the way in which Refcodes are assigned, it is not valid to search the CSD using refcode ranges. …
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ConQuest is unable to export PDF files on Windows
… is not a valid Win32 application. This issue has been resolved in CSDS 2020.2 and later versions. You can request new download links for the latest release of CSDS from …
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How do I obtain further information relating to CIF data items?
… Valid CIF data names and the permitted data value type(s) for each name are expressed in a computer-readable dictionary, where the dictionary syntax is defined …
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How should I reference Mogul?
… . Smith, R. Taylor, R. I. Cooper, S. E. Harris and A. G. Orpen, J. Chem. Inf. Comput. Sci., 44, 2133-2144, 2004 [DOI: 10.1021/ci049780b] Validating …
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How long does it take for CSD Communications and structures published in associated scientific articles to be curated?
… All structures undergo automatic validation at the point of deposition and then at the point of publication (either as a CSD Communication or through …
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I'm getting messages that my licence has expired or is missing a feature
… If you are trying to use the free version of Mercury, your computer may previously have been activated with a licence which is no longer valid. To reconfigure …
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What is a Reduced Cell Check and what should I do if the structure I am depositing has hits?
… on the validation stage of the deposit process and will compare the reduced cells of the data you are depositing to the reduced cells of all the published structures …
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What is CSD-Xpedite?
… editorial team with information required for scientific validation prior to inclusion into the CSD and speeds up the addition of new structures into the database …
Top Support Solutions
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- How do I sign into WebCSD and what are the benefits of signing in?
- How does the GOLD licensing system work?
- How should I reference GOLD?
Newest Support Solutions
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