FAQs
For questions not addressed by a support solution here, please Contact Us. Please do include a description of the problem as well as your operating system and version.
What can we help you with?
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My Access Structures search returns some unsuccessful hits, what do I do?
… relating to a single publication. Once you have submitted the Access Structures Information form it will be forwarded to our CSD Deposition Team, who will try …
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I need to access pre-publication data to referee a paper, how do I get this?
… I need to access pre-publication data to referee a paper, how do I get this? …
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I’ve found a structure in a paper that I would like to obtain data for, but I can’t find a deposition number - what do I do?
… You may search for data from us by entering the DOI of the publication if you do not know the deposition numbers of the structures you wish to request. To do …
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Can I send data after publication?
… Can I send data after publication? …
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I know that a particular crystal structure has been published, why is it not included in the latest release of the database?
… notification of publications from our depositors and authors when their structures are published. If you would like the most up to date structures we would …
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Authors’ names in the CSD: how to add them correctly? How to search for them?
… in the same order as on the publication. Each name should be separated by a comma and space, without any additional characters or salutation. You can use initials …
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Can I download a copy of my own data?
… service. Alternatively if the data you want to retrieve is unpublished and not yet in the public domain then please use the ‘I have none of the above’ button …
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Has GOLD been validated?
… in the following publication: "Pose prediction and virtual screening performance of GOLD scoring functions in a standardized test.", J. W. Liebeschuetz, et al., JCAMD …
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How can I find crystal structures analysed at high pressure in the CSD?
… has been recorded in this field. The data curation process may also find cases where pressure information is given in the publication and missing from …
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How do I add details of the main crystallographer associated with the data to my deposition?
… of the deposition once the deposition has been completed. The crystallographer details should be added during the ‘Add Publication’ stage of the deposition process. For any …
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