FAQs
For questions not addressed by a support solution here, please Contact Us. Please do include a description of the problem as well as your operating system and version.
What can we help you with?
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How long does it take for CSD Communications and structures published in associated scientific articles to be curated?
… curation efforts ensures that the CSD continues to be a database you can rely on, the structures are discoverable and the data can be used to generate new insights …
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CSD Portfolio software suites requirements and supported platforms
… Graphics card and drivers that support OpenGL version 2 (see this support database entry for more details) The above supported platforms and system requirements, taken …
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How many MOFs are there in the CSD?
… _subsets Should the user require more data, such as the full structure, the subsets can be viewed in ConQuest by clicking on View Databases > Subsets in CSD version …
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Electron Diffraction Data in the CSD
… database and associated systems and so we hope to be able to enhance our deposition processes and provide more options for you to recognise this type of structure …
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Installation of the 2022 CSD Portfolio Software and Data
… to a data directory will be carried out (default) --csdsoftwareonlydatadir should be set to the location of the main CSD database files, e.g. on Windows: "C …
Top Support Solutions
- CSD Portfolio software suites requirements and supported platforms
- What is the difference between the GoldScore, ChemScore, ASP and ChemPLP scoring functions provided with GOLD?
- How do I sign into WebCSD and what are the benefits of signing in?
- How does the GOLD licensing system work?
- How should I reference GOLD?
Newest Support Solutions
- The 2024.3 CSD Portfolio software does not start on linux under Wayland and gives a Qt mismatch error
- ConQuest will not start when used with the latest version of VMWare
- Unable to run the CCDC maintenance tool on macOS 15
- CSD Python API not working on RHEL 9
- ConQuest fails with "ValueError: No JSON object could be decoded" on RHEL 8