FAQs
For questions not addressed by a support solution here, please Contact Us. Please do include a description of the problem as well as your operating system and version.
What can we help you with?
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Has GOLD been validated?
… GOLD has been validated three times using protein-ligand complexes taken from the PDB. the original validation set (134 protein-ligands complexes) the Astex/CCDC …
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Are there any tools available to help produce a CIF?
… validation criteria and procedures are available via the IUCr CIF pages and CIF generating software.The IUCr checkCIF/PLATON service can be run as part …
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How should I reference VISTA or PreQuest?
… Retrieved from the CSD. Cambridge Crystallographic Data Centre, 12 Union Road, Cambridge, England. PreQuest - A program for the validation of crystal structure …
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What happens if the 2D chemical diagram created during the deposition process is incorrect?
… will be addressed by our expert scientific editors during the validation process. In the future we plan to allow depositors to edit and improve chemical diagrams during …
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Can GOLD be used to dock ligands into DNA or RNA structures?
… GOLD can be used to dock ligands to DNA and RNA structures, however it has not been specifically parametrised to handle these and extensive validation work has …
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How do I obtain PreQuest to create and manage an in-house database of my own structures?
… is the ‘My Structures’ service?“ Our PreQuest software is no longer available; new structure editing and validation software, CSD Editor, is available to download …
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My CSD software download links are no longer working, what do I do?
… The CSD software suite download page will provide you with an email that contains a set of temporary download links that are valid for 24 hours. After …
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What happens to my data when I run checkCIF/PLATON during the deposition process?
… sent to the IUCr for generation of the checkCIF/PLATON reports and are not stored at the IUCr. The deposition process then allows you to add validation …
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Why is a 2D chemical diagram not created for one of my structures during the deposition process?
… that fit the criteria for the CSD a chemical diagram for the structure will be created by our team of expert scientific editors during the validation process. …
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How do I sign into WebCSD and what are the benefits of signing in?
… in to the site and connect a valid CSD licence. You can connect to a CSD licence by either of the following methods: Accessing the CSD web interface from an IPv4 address …
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